When it became clear that Susie could no longer safely live alone—she was falling often and struggling to manage her medications—we knew it was time to find a place where she could be supported and cared for. Southfield felt like a natural choice. Larry’s grandmother had lived there, followed by his mom, and Susie had visited her there. So when the decision needed to be made, she said, ‘Dorothy lived at Southfield,’ and that was that. For someone with special needs, her willingness to leave her home was nothing short of a miracle.What made her transition so smooth was the kindness and care she received from the staff. Ashley, the social director, truly took Susie under her wing and made her life better in ways we hadn’t expected. The entire team showed such genuine compassion—it felt like family. And even after Susie’s passing, Lynette in the office went above and beyond to help us navigate all the necessary paperwork with grace and patience.I recommend Southfield to anyone looking for a warm, caring environment for a loved one. Their team doesn’t just work there—they make a difference in people’s lives every day.